Zhejiang International Hotel is located between the ancient Beijing-Hangzhou Canal to the north and picturesque West Lake to the south. Situated in the bustling downtown area of Hangzhou, it's conveniently near popular destinations such as Xixi National Wetland Park and Liuhe Pagoda. This five-star business-oriented hotel offers a variety of amenities designed for both leisure and corporate travelers. The hotel has garnered attention for its strategic location and facilities that cater to diverse guest needs.
Location
Located in the eastern part of Wulin Square, the hotel enjoys proximity to major attractions like the Grand Canal and Hangzhou Stadium. Public transportation is easily accessible, making travel around the city convenient for guests. It is approximately 18.5 miles from Hangzhou Xiaoshan International Airport, ensuring easy connection for air travelers. This favorable location supports both leisurely exploration and business engagements.
Rooms
The hotel features 210 air-conditioned rooms, each equipped with LCD televisions and complimentary newspapers. Guestrooms come with amenities including deep soaking bathtubs and rainfall showerheads in private bathrooms. Many rooms offer panoramic views of the surrounding city. The accommodations also include conveniences such as safes, mini-bars, and coffee/tea-making facilities.
Eat & Drink
Zhejiang International Hotel offers three on-site restaurants and a bar/lounge, providing a range of culinary experiences. Guests can enjoy local cuisine along with international dishes curated for diverse tastes. The hotel's dining venues are designed to cater to both casual and formal dining preferences. The smoke-free environment enhances the overall dining experience.
Leisure & Business
Facilities at the hotel include an indoor pool, a fitness center, and a business center aimed at corporate guests. Meeting rooms are available for conferences and events, supplemented by express check-in and check-out services. Additional conveniences include wireless Internet access and concierge services, ensuring a comfortable stay for all guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Clean and spacious rooms
Inconsistent service
Limited dining variety
7.6/10
Very good
Rooms
6.1
Location
8.8
Service
6.7
Dining
6.4
Guest reviews
7.6/10
based on 30 reviews
7.7
7.7/10 based on 25 reviews
Lance
United States of America,
December
2024
8.4/10
I had a decent stay overall. The hotel is located in the heart of downtown Hangzhou, making it super convenient for exploring the city and dining options. My room was clean, but noise from the expressway outside was a bit disruptive at times. The staff was generally friendly, although not everyone spoke English very well. The breakfast buffet had a good variety, but I wish there were more international options.
Rooms
7.0
The room I stayed in was clean and comfortable, but I did notice some noise from the expressway, which detracted a bit from the experience.
Service
6.0
The service was generally helpful, but I was surprised that not all staff were fluent in English. It's a bit expected in Hangzhou, but a hotel that brands itself as international should have better communication.
Location
9.0
The hotel is fantastic in its location, right in the downtown area and only about 2 km from West Lake. It’s also close to various food places and shopping districts, which was great for my business needs.
Dining
7.0
The breakfast buffet was quite nice with a wide range of both Western and Chinese food options, but I felt like it could’ve used a bit more variety to cater to international guests.
Facilities
7.0
The facilities were decent, and the overall ambiance was comfortable, but nothing stood out as outstanding.
Mike
United States of America,
December
2024
8.0/10
The hotel is conveniently located near the central business district and West Lake, making it easy to explore Hangzhou. The rooms are decent, but definitely show some wear and tear, with a few cleanliness issues. The service from the staff is friendly and helpful, but the dining options can get repetitive if you’re staying for an extended period. Overall, it’s a decent place to stay with a good location, though a few upgrades wouldn't hurt.
Rooms
6.0
The rooms were of good standard but quite dated, featuring worn furniture and a bathtub needing some attention.
Service
8.0
The staff was extremely helpful and friendly, although not all spoke English, which was understandable.
Location
9.0
The location is fantastic, right in the heart of downtown Hangzhou, close to shopping and only 2 km from West Lake.
Dining
7.0
Dining options included a buffet with both Western and Chinese dishes, but it can get boring if you stay for too long.
Facilities
7.0
The hotel offered various facilities like room service and bicycle hire, which were convenient during my stay.
Thomas
United States of America,
December
2024
8.8/10
I stayed at this hotel recently and found it had a fantastic location just a short walk from many food places and shops. The rooms were clean and of decent quality, though not very impressive. While I appreciated the helpfulness of the staff, there were instances of poor service. Overall, it’s a good value for money, but don’t expect stellar dining options or top-notch service every time.
Rooms
7.0
The rooms were located on the 6th floor and were of a good standard, although nothing spectacular.
Service
5.0
The service was generally helpful and responsive, but the attitudes of some staff were disappointing, which was surprising for a hotel claiming to be an international star.
Location
9.0
The location is fantastic, being only a 10-minute walk to many shops and eateries, and very convenient for my business trips.
Dining
6.0
The dining options were decent for just RMB 50.00, but the variety was lacking and could get boring if you stay for longer.
Facilities
6.0
The hotel has basic facilities, but nothing stood out as particularly impressive.
Great location
Inconsistent service
Evelyn
United Kingdom,
December
2024
6.8/10
The hotel had a fantastic location with plenty of shops and food spots nearby. The rooms were nice, but they felt somewhat soulless. While the service varied, some staff were helpful and responsive, though not all spoke English. The dining options need improvement, as they didn't cater well to international guests. Overall, it’s a decent choice for the price, especially given the location.
Rooms
7.0
The rooms were clean and tidy, but they felt a bit soulless.
Service
5.0
Service was a mixed bag; some staff delivered a high standard, while others were rude and unwilling to help.
Location
9.0
The location is fantastic, close to many food places and big malls, making it very convenient.
Dining
5.0
Dining could use more variety for international guests, as the selection felt a bit limited.
Facilities
6.0
Facilities were adequate, but nothing particularly stood out as exceptional.
Fred
United States of America,
December
2024
7.8/10
I had a pleasant stay at the hotel, enjoying its great location near the main attractions and the central business district. The rooms were spacious and beautifully decorated, although I did notice some noise from the nearby expressway, so higher floors might be better. The service from the staff was friendly and helpful, although it could have been more efficient at times. The dining options were good, especially the breakfast buffet with a nice mix of Western and Chinese dishes, making it a decent value for money.
Rooms
8.0
The rooms were spacious and elegantly decorated, making my stay quite enjoyable.
Service
7.0
The staff was extremely helpful and friendly, consistently delivering a high standard of service.
Location
9.0
The hotel's location is excellent, right next to the main sites in Hangzhou. It's a great spot if you want to be close to the West Lake and shopping districts.
Dining
8.0
The breakfast buffet had a wide range of both Western and Chinese food, and it was very reasonably priced at 50 RMB.
Facilities
7.0
Facilities were decent, although not overly luxurious; they served the purpose well enough.
Brian
United States of America,
December
2024
7.6/10
My stay at this hotel was mostly positive, thanks to its fantastic central location and comfortable rooms. The staff was generally helpful, but I did encounter a few who weren't very accommodating. The dining options offered a decent variety, although the cigarette smell in the hallways was a bit off-putting. Overall, I felt it was a good value for money considering its amenities, despite some minor issues.
Rooms
7.0
The rooms were of good standard, clean, and had a comfortable bed. However, I noticed a strong cigarette smell in the hallway, which was not ideal.
Service
7.0
Service was overall good, with staff being helpful and responsive. However, not everyone spoke English which sometimes made communication harder.
Location
8.0
The location is excellent if you want to be in the central business district and close to West Lake. It's also surrounded by shops, though the nearby expressway can be noisy at times.
Dining
7.0
The dining experience featured a breakfast buffet with a nice mix of both Western and Chinese food. While the options were decent, they could become repetitive with a longer stay.
Facilities
8.0
The hotel had solid amenities that added to the convenience of the stay.
Lucy
United Kingdom,
December
2024
6.0/10
The hotel offers a great location in the heart of downtown Hangzhou, which is close to main attractions like West Lake and shopping districts. The rooms, however, are quite dated, featuring worn furniture and some cleanliness issues. The staff is friendly and helpful, though communication can be challenging due to language barriers. Dining options are decent but could use more variety for international guests.
Rooms
5.0
The rooms are located on the main street and felt very dated, with worn furniture and a moldy bathtub.
Service
7.0
The staff was helpful and responsive, working to address any issues, although not everyone spoke English, which was expected in Hangzhou.
Location
8.0
The location is fantastic, right next to the main sites and within walking distance of shopping areas, though the noise from the expressway can be bothersome, especially on lower floors.
Dining
6.0
The dining options are relatively cheap and offer a decent range of Chinese and Western food, but I felt they need to provide more variety for international guests.
Facilities
5.0
Facilities are basic and need an update to feel more modern and comfortable.
Sawyer
United Kingdom,
December
2024
8.0/10
I stayed at this hotel during a business trip to Hangzhou, and it had some notable pros and cons. The location is fantastic, right in the heart of downtown and close to West Lake and shopping areas. The rooms were very clean and tidy, but a bit dated and not completely soundproof. The service was helpful, although some staff struggled with English. Overall, it offered good value for money despite some drawbacks.
Rooms
6.0
The rooms were very clean and tidy, but they felt quite dated with worn furniture, and there was a moldy bathtub.
Service
7.0
The staff was helpful and responsive, although not everyone spoke English, which I expected given the location.
Location
9.0
The hotel is in a great location, right in the heart of downtown Hangzhou, just 2 km from West Lake and within walking distance of shops and food places.
Dining
Facilities
T.
United States of America,
November
2024
7.4/10
I stayed at this hotel during my business trip to Hangzhou, and while it had a great location close to the central business district and the West Lake, the room I had was less than ideal, with some frustrating equipment setup. The staff was generally friendly and helpful, but communication was sometimes a challenge due to language barriers. The breakfast buffet offered a good variety of options, which was a nice plus for value.
Rooms
6.0
The room I stayed in was located on the 6th floor and unfortunately had a few setup issues with my work equipment, which was a bit annoying. However, it was comfortable overall.
Service
7.0
The service was quite good as the staff was helpful and responsive. They did their best to address issues, though not everyone spoke English fluently.
Location
9.0
The location is fantastic, just a 10-minute walk to the West Lake and situated in the business district, making it convenient for my needs. Just be prepared for some traffic noise.
Dining
8.0
The breakfast buffet was impressive, offering a wide range of both Western and Chinese food at a reasonable price of RMB 50.00.
Facilities
7.0
The hotel had decent facilities that met my needs during the stay.
Jerry
United States of America,
November
2024
7.0/10
I had a decent stay at this hotel with good standards for the rooms, but nothing really stood out. The location was fantastic, right in the heart of downtown Hangzhou, but the noise from the expressway can be a bit much at times. The service was helpful although there were some language barriers, and the dining options, while reasonable, lacked variety over time. Overall, it offers good value for money, especially for a central spot.
Rooms
7.0
The rooms were of a good standard, clean, and comfortable, but nothing spectacular.
Service
8.0
The staff was friendly and generally helpful, although not everyone spoke English.
Location
9.0
The hotel is located in the downtown area, within walking distance to many shops and restaurants, and close to West Lake.
Dining
5.0
Dining was relatively cheap with decent options, but it can get boring if you stay too long due to the lack of variety.
Facilities
6.0
The facilities met expectations, but there wasn't anything that really impressed me.
Daisy
United Kingdom,
November
2024
6.2/10
I had a mixed experience at this hotel in Hangzhou. While the location was fantastic with plenty of dining options and shops nearby, and the staff was generally responsive, the room I stayed in was not up to par with worn furniture and a moldy bathtub. It was a bit disappointing considering the price I paid, and the dining options were quite limited, making meals feel repetitive after a few days.
Rooms
5.0
The double room I stayed in had worn furniture and a moldy bathtub, which was disappointing.
Service
7.0
The staff was helpful in trying to remove the smell from the room and consistently delivered good service, although not everyone spoke English.
Location
9.0
The location is fantastic, close to the West Lake and surrounded by lots of food places and big malls, which I really appreciated.
Dining
5.0
The dining options could use more variety, as it got quite boring after a while.
Facilities
6.0
Facilities seem alright, but I didn’t find them particularly impressive or modern.
Patrick
United States of America,
November
2024
6.8/10
I stayed at this hotel, and overall, I had a decent experience. The location was fantastic, close to the central business district and West Lake, which was a big plus. My room was clean but nothing luxurious, and the service ranged from friendly to a bit unhelpful at times. The breakfast lacked variety, but I found the hotel to be a good value for money considering the price.
Rooms
7.0
The room was of typical size and clean, located on the 6th floor, which was the only available option for me. It wasn't overly luxurious but met my needs.
Service
6.0
The service was a mixed bag; some staff were extremely helpful and friendly, while I encountered one or two who were a bit rude. It can be tough with language barriers, but overall they were responsive.
Location
8.0
The location was great for my business needs, very close to shops and restaurants. However, the expressway noise can be bothersome at times, so higher floors are preferable.
Dining
5.0
The dining options could improve; breakfast was decent but lacked variety for international guests. The buffet offered both Western and Chinese dishes, but I wish there was more to choose from.
Facilities
7.0
Facilities were basic but functional. There were options for room service and laundry, which I appreciated during my stay.
Andrew
United States of America,
November
2024
8.2/10
I had a pleasant stay at this hotel, which is conveniently located in the central business district and close to West Lake. The rooms were comfortable, and the dining options for breakfast and dinner were decent, but the strong cigarette smell in some areas was a downside. Overall, the service was attentive, and I appreciated the responsive staff, though not everyone spoke English fluently. It's a good value for money, especially given its location, but the noise from the nearby expressway can be bothersome depending on your room.
Rooms
7.0
The rooms were of a good standard and quite comfortable, but they weren't anything extraordinary.
Service
8.0
The staff consistently delivered high-standard service and were helpful in addressing issues, such as the cigarette smell. Most of them were well-versed in English, which made communication easier.
Location
9.0
The hotel is in a fantastic location, right in the heart of downtown Hangzhou, just a short distance from West Lake and shopping districts. However, the noise from the expressway can be quite noticeable.
Dining
8.0
Dining was enjoyable with a good buffet breakfast that offered a variety of Western and Chinese options. The Chinese dinner was also reasonably priced and decent.
Facilities
7.0
The facilities are satisfactory for what you pay, though there’s room for improvement in some areas.
Great location
Cigarette smell
Rosie
United Kingdom,
November
2024
6.6/10
The hotel is situated in a great location near the main sites in Hangzhou, making it super convenient for exploring. However, my room had a strong cigarette smell and was not soundproof, which impacted my comfort. The staff were friendly and helpful, but the overall service felt a bit inconsistent for a place that markets itself as an international hotel.
Rooms
5.0
Unfortunately, my room smelled strongly of cigarettes and was not very soundproof. The furniture was worn, and I noticed some mold in the bathtub.
Service
7.0
The staff was generally helpful and responsive, trying to address the smell issue. However, some didn't speak English very well, which was somewhat expected in Hangzhou.
Location
9.0
The location is fantastic, right in the heart of downtown Hangzhou, just 2 kilometers from West Lake and close to numerous shopping districts.
Dining
7.0
Dining options were decent with a variety of Chinese and Western food available, but I could see how it might get boring if I stayed longer.
Facilities
6.0
Facilities were adequate but nothing special; the hotel could benefit from some updates and better maintenance.
Grace
United Kingdom,
November
2024
8.6/10
The hotel has a great location with plenty of food and shopping options nearby, but the rooms could use an upgrade as they feel worn and not too luxurious. The service was a mixed bag, with some staff being helpful while others were quite rude. Dining offered a decent range, yet it could have been improved for international guests. Overall, it offers good value for money considering its position.
Rooms
5.0
The rooms were of typical size, but the furniture was worn and I found mold in the bathtub, which was pretty disappointing.
Service
6.0
Service here was hit or miss; while some staff were helpful, I encountered a few who were extremely rude.
Location
9.0
The location is fantastic, with a lot of eating options and shops just a short walk away, making it very convenient.
Dining
6.0
The dining experience was okay, but the buffet really lacked variety and could do better to cater to international guests.
Facilities
6.0
Facilities seem average and in need of an update to match the expectations set by the hotel's name.
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